Omdia: The chatbot market will remain healthily diverse

Omdia analysts have assessed that the chatbot market will remain “served by a robust, diverse ecosystem of vendors”.

The report highlights that it’s contrary to the assessment of vendor assessments and traditional technology market trends.

Mark Beccue, Principal Analyst at Omdia, commented:

“There are several reasons for a robust chatbot solutions market.

One, there is persistent market demand for solutions which address a broad spectrum of...