Zoom enters the conversational AI arena 

Zoom is getting into the conversational AI arena with the launch of Zoom Virtual Agent.

The chatbot solution aims to improve how businesses assist their customers and employees by delivering fast and highly-personalised responses.

“Every leader I speak to is seeking dual outcomes from their CX technology: superior omnichannel resolutions for their customers and an improved bottom line,” said Mahesh Ram, Head of Digital Customer Experience at...

GitHub Code Brushes uses ML to update code ‘like painting with Photoshop’

GitHub Next has unveiled a project called Code Brushes which uses machine learning to update code “like painting with Photoshop”.

Using the feature, developers can “brush” over their code to see it update in real-time.

Several different brushes are included to achieve various aims. For example, one brush makes code more readable—especially important when coding as part of a team or contributing to open-source projects.

Here are the other included...

Adobe may train its algorithms with your work unless you opt-out

Unless you specifically opt-out, Adobe may assume that it’s ok to use your work to train its algorithms.

An eagle-eyed developer at the Krita Foundation noticed that Adobe had automatically opted them into a “content analysis” initiative. The program allows Adobe to “analyze your content using techniques such as machine learning (e.g. for pattern recognition) to develop and improve our products and services.”

The rule was implemented in August 2022 but managed...

M2 Macs now generate Stable Diffusion images in under 18 seconds

New optimisations have enabled M2-based Mac devices to generate Stable Diffusion images in under 18 seconds.

Stable Diffusion is an AI image generator similar to DALL-E. Users can input a text prompt and the AI will produce an image that’s often far better than what most of us mere mortals can do.

Apple is a supporter of the Stable Diffusion project and posted an update on its machine learning blog this week about how it’s improving the performance on...

Cal Al-Dhubaib, Pandata: On developing ethical AI solutions

Businesses that fail to deploy AI ethically will face severe penalties as regulations catch up with the pace of innovations.

In the EU, the proposed AI Act features similar enforcement to GDPR but with even heftier fines of €30 million or six percent of annual turnover. Other countries are implementing variations, including China and a growing number of US states.

Pandata are experts in human-centred, explainable, and trustworthy AI. The Cleveland-based outfit...

Tim van Kasteren, Adevinta: On using AI to improve online classifieds

Amid global economic turmoil, using AI to improve online experiences and extract the most value from every investment is more important than ever.

The advertising industry is a pioneer of AI and machine learning; harnessing the technologies to deliver personalised experiences that ensure the right content is put in front of the right people at the right time.

AI News caught up with Tim van Kasteren, Head of Engineering at Adevinta, to learn more about how one of...

Bumble open-sources its lewd-spotting AI tool

Dating app Bumble is open-sourcing its lewd-spotting AI tool that was first introduced in 2019.

The tool helps to protect users from certain unsolicited photos – and we’re not just talking about genitalia, but also shirtless selfies and photos of firearms.

When a suspect image is received by a user, it’s blurred to allow the recipient to view it, block it, or report the sender.

Online harassment is difficult to counter entirely but AI is proving a...

Tesla’s AI supercomputer tripped the power grid

Tesla’s purpose-built AI supercomputer ‘Dojo’ is so powerful that it tripped the power grid.

Dojo was unveiled at Tesla’s annual AI Day last year but the project was still in its infancy. At AI Day 2022, Tesla unveiled the progress it has made with Dojo over the course of the year.

The supercomputer has transitioned from just a chip and training tiles into a full cabinet. Tesla claims that it can replace six GPU boxes with a single Dojo tile, which it says is...

Devang Sachdev, Snorkel AI: On easing the laborious process of labelling data

Correctly labelling training data for AI models is vital to avoid serious problems, as is using sufficiently large datasets. However, manually labelling massive amounts of data is time-consuming and laborious.

Using pre-labelled datasets can be problematic, as evidenced by MIT having to pull its 80 Million Tiny Images datasets. For those unaware, the popular dataset was found to contain thousands of racist and misogynistic labels that could have been used to train AI...

Xbox’s Matt Booty wants to see QA testers replaced by AI

Xbox Game Studios head Matt Booty told a live audience at PAX that he’d like to see QA (Quality Assurance) testers replaced by AI.

Gaming QA testers regularly come under fire as bug-riddled games reach the hands of disappointed gamers with seemingly increasing prevalence.

The backlash QA testers receive from frustrated gamers is often misplaced. Managers are often aware that games are full of bugs but decide to release unfinished games anyway in the hope of starting to...