Google’s AI reservation service Duplex is now available in 49 states
Google has expanded its controversial AI reservation service Duplex to 49 states across the US.
Duplex will have to comply with privacy regulations which vary between states and – when it expands further outside the US – their national laws too.
Google says the rollout delay in the US was due to awaiting changes in legislation or the need to add features on a per-state basis. Some states, for example, require a call-back number.
The reservation service...