Arvind Jain, Glean: On using AI to surface knowledge

Rapid advancements in AI are heralding a new generation of powerful tools—including the ability to quickly surface knowledge across a business.

Glean, a firm established by Google search engineers and other industry veterans, possesses considerable expertise in this area.

AI News caught up with Arvind Jain, CEO and Founder of Glean, to hear more about how the company is using AI to surface workplace knowledge and supercharge productivity.

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Ronan Kirby, Starmind: On using AI to surface business knowledge

There’s a good chance the answer that an employee needs to do their job effectively is available within the company, but it can often be difficult to surface.

Research suggests that around three hours per day are spent searching for information. Even more frustratingly, around 44 percent of all searches end in failure. In total, around $1 million per month is lost for every 1,000 employees in a business.

Starmind believes that it doesn’t have to be this way and...