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December 11, 2025

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Appian and EXL explore how combining AI with a unified Agility Layer helps insurers turn complexity into clarity. The panel share real-world examples of how leading carriers are using embedded AI and process automation to streamline underwriting, accelerate claims and unlock value across the insurance lifecycle.

Watch the recording to discover how:

  • Embedding AI and GenAI in process orchestration for Insurance enables efficiencies, improves decision-making and unlocks new business opportunities.
  • Low-code platforms combined with AI and GenAI used in a safe manner enable modernization of insurance processes in record time.
  • Appian connects data across systems to give AI the complete picture enabling faster, more accurate decisions without manual effort.
  • Insurance companies who are adopting the new technologies and paradigm are exhibiting performance above their peers and will be better positioned for growth as the industry continues to shift

Key takeaways:

  • Explore how embedded AI and a unified agility layer are transforming core insurance processes like underwriting, claims, and servicing
  • Get a practical view on how AI, when used within the process (not bolted on) can drive real business outcomes
  • Hear how other insurance professionals are using technology to expedite processes, reduce manual tasks, and unlock value in their data

Speakers:

  • Vikram Machado, Senior Vice President & Practice Leader – Life, Annuities, Retirements & Group Insurance, EXL
  • Vikrant Saraswat, Vice President – AI Consulting, EXL
  • Jack Moroney, Enterprise Account Executive – Insurance & Financial Services, Appian
  • Andrew Kearns, Insurance Industry Lead, Appian
  • Michaela Morari, Senior Solution Consultant – Insurance & Financial Services, Appian

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