The rise of intelligent automation as a strategic differentiator

Intelligent automation (IA) technologies are graduating from being operational to highly strategic. In terms of the bottom line, it’s even more impressive.

A study from SS&C Blue Prism, conducted by Forrester Consulting and published in April, put together a composite organisation representative of five customers interviewed. The conclusion was that, over three years, there were key gains in IA from greater productivity to compliance cost avoidance, to improved employee...

IBM and Tech Mahindra unveil new era of trustworthy AI with watsonx

IBM and Tech Mahindra unveil new era of trustworthy AI with watsonx

Tech Mahindra, a global provider of technology consulting and digital solutions, has collaborated with IBM to help organisations sustainably accelerate generative AI use worldwide.

This collaboration combines Tech Mahindra's range of AI offerings, TechM amplifAI0->∞, and IBM's watsonx AI and data platform with AI Assistants.

Customers can now combine IBM watsonx's capabilities with Tech Mahindra's AI consulting and engineering skills to access a...

GPT-4o delivers human-like AI interaction with text, audio, and vision integration

OpenAI has launched its new flagship model, GPT-4o, which seamlessly integrates text, audio, and visual inputs and outputs, promising to enhance the naturalness of machine interactions.

GPT-4o, where the “o” stands for “omni,” is designed to cater to a broader spectrum of input and output modalities. “It accepts as input any combination of text, audio, and image and generates any combination of text, audio, and image outputs,” OpenAI announced.

Users can...

Chuck Ros, SoftServe: Delivering transformative AI solutions responsibly

As the world embraces the transformative potential of AI, SoftServe is at the forefront of developing cutting-edge AI solutions while prioritising responsible deployment.

Ahead of AI & Big Data Expo North America – where the company will showcase its expertise – Chuck Ros, Industry Success Director at SoftServe, provided valuable insights into the company's AI initiatives, the challenges faced, and its future strategy for leveraging this powerful...

Coalition of news publishers sue Microsoft and OpenAI

A coalition of major news publishers has filed a lawsuit against Microsoft and OpenAI, accusing the tech giants of unlawfully using copyrighted articles to train their generative AI models without permission or payment.

First reported by The Verge, the group of eight publications owned by Alden Global Capital (AGC) – including the Chicago Tribune, New York Daily News, and Orlando Sentinel – allege the companies have purloined “millions" of their articles without permission...

OpenAI faces complaint over fictional outputs

European data protection advocacy group noyb has filed a complaint against OpenAI over the company's inability to correct inaccurate information generated by ChatGPT. The group alleges that OpenAI's failure to ensure the accuracy of personal data processed by the service violates the General Data Protection Regulation (GDPR) in the European Union.

"Making up false information is quite problematic in itself. But when it comes to false information about individuals, there can be...

Igor Jablokov, Pryon: Building a responsible AI future

As artificial intelligence continues to rapidly advance, ethical concerns around the development and deployment of these world-changing innovations are coming into sharper focus.

In an interview ahead of the AI & Big Data Expo North America, Igor Jablokov, CEO and founder of AI company Pryon, addressed these pressing issues head-on.

Critical ethical challenges in AI

"There's not one, maybe there's almost 20 plus of them," Jablokov stated when asked about the...

Microsoft to forge AI partnerships with South Korean tech leaders

Microsoft is set to host top executives from South Korea’s leading technology firms next month to strengthen its AI partnerships.

The high-level meeting, dubbed the MS CEO Summit 2024, will be held on 14 May 2024 and feature Microsoft's founder Bill Gates and Chairman and CEO Satya Nadella. They will engage in closed-door discussions with Kyung Kye-hyun of Samsung, Kwak Noh-jung of SK Hynix, Cho Joo-wan of LG Electronics, and Ryu Young-sang of SK Telecom.

Sources for...

SAS aims to make AI accessible regardless of skill set with packaged AI models

SAS, a specialist in data and AI solutions, has unveiled what it describes as a “game-changing approach” for organisations to tackle business challenges head-on.

Introducing lightweight, industry-specific AI models for individual licence, SAS hopes to equip organisations with readily deployable AI technology to productionise real-world use cases with unparalleled efficiency.

Chandana Gopal, research director, Future of Intelligence, IDC, said: “SAS is evolving its...

80% of AI decision makers are worried about data privacy and security

Organisations are enthusiastic about generative AI’s potential for increasing their business and people productivity, but lack of strategic planning and talent shortages are preventing them from realising its true value.

This is according to a study conducted in early 2024 by Coleman Parkes Research and sponsored by data analytics firm SAS, which surveyed 300 US GenAI strategy or data analytics decision makers to pulse check major areas of investment and the hurdles...